Optional ongoing website support
Keep your website
working after launch.
Keep pages accurate, publish useful content and give technical issues the attention they need. Choose ongoing website support around the work your business actually needs.
Optional and scoped separately. Your custom website and source code remain yours.
Who this is for
A live website.
A growing to-do list.
This is for businesses with an existing website that needs continued care as their offers, expertise and customer needs change.
- Your services, copy or images need updating.
- You have useful expertise to publish, but need help with content and publishing.
- Technical checks and planned maintenance need a clear owner.
- You want to review search and AI visibility and prioritise improvements.
Share your website and the work that keeps building up. We can review the setup and agree what support makes sense.
What support can include
Practical help with the work after launch.
Choose the areas your website needs. The scope is agreed around your platform, priorities and existing responsibilities.
Website updates
Keep pages, copy and media aligned with what your business offers.
Content & publishing
Create useful articles and supporting content, with publishing workflows that connect it to your site.
Technical care
Agree technical checks and planned maintenance around your website’s setup.
Visibility & improvements
Review search and AI signals, then scope new landing pages or focused improvements where needed.
Your website. Your choice.
Support is optional.
Ownership stays yours.
You do not have to buy ongoing support with a custom website build. You own the finished website and its source code, and can manage it yourself, work with us or choose another developer.
Support is scoped separately. Third-party services, hosting and licensed assets retain their own terms; we explain the setup as part of the project.
Explore custom website builds and ownershipStart with the work
Tell us what needs attention.
In your enquiry, include your website address, what needs updating or maintaining, and who currently looks after it. If you know the platform and how often things change, include that too.
We agree the work, responsibilities and exclusions around those needs. Any response arrangement must be explicitly agreed; standard support should not be assumed to provide round-the-clock emergency cover.
Choose the right starting point
Support, repair or a new build?
Ongoing support is for a live website that needs continued care. If you are unsure what is wrong, start with a website audit. For a one-off redesign, see website improvement. If a platform move damaged discovery, use migration recovery.
Before support starts
Ongoing support questions.
What can ongoing website support include?
Depending on the agreement, support can include page, copy and media updates, content creation, publishing workflows, technical checks, planned maintenance, search or AI visibility reviews, and new landing pages or focused improvements.
Do I have to buy ongoing support with a website?
No. Ongoing support is optional and scoped separately. You own your custom website and its source code, and can manage it yourself or choose another developer. Third-party services, hosting and licensed assets retain their own terms.
Is this emergency technical support?
Only if an appropriate response arrangement is explicitly agreed. Standard ongoing work should not be assumed to provide round-the-clock incident response.
Keep it useful
What needs attention
on your website?
Send your website address and the updates, content or maintenance you need help with. We’ll use that to discuss a suitable scope.
Discuss website support